At Leni Rhythm, we strive to deliver your audio equipment, musical instruments, and recording products safely and efficiently worldwide. This Shipping Policy outlines the details of our shipping process, delivery timelines, and responsibilities.

Shipping Methods

We offer Cash on Delivery (COD) orders only. All shipments are processed through trusted courier partners to ensure your products arrive safely.

Order Processing Time

  • Orders are typically processed within 1–3 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

  • Estimated delivery time depends on your location:
    • Local deliveries: 3–7 business days
    • International deliveries: 7–21 business days
  • Please note that delivery times are estimates and may vary due to customs, courier delays, or unforeseen circumstances.

Shipping Costs

  • Shipping fees are calculated at checkout and vary depending on the destination and product size/weight.
  • All shipping costs are the responsibility of the customer unless stated otherwise.

Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.
  • You can use this tracking number to monitor your shipment with the courier.

Cash on Delivery Instructions

  • Payment must be made in full at the time of delivery.
  • Ensure someone is available at the delivery address to receive and pay for the order.
  • Orders not paid for at delivery may be canceled, and future orders may be restricted.

International Shipping

  • Leni Rhythm ships worldwide.
  • International shipments may be subject to customs duties, taxes, or import regulations of your country. These charges are the responsibility of the recipient.

Damaged or Lost Shipments

  • If your product is damaged during transit or lost, please contact us immediately at [email protected].
  • We will work with the courier to resolve the issue and ensure you receive a replacement or refund as applicable.

Contact Us

For any questions regarding shipping, delivery, or order status, please contact us at:
Email: [email protected]